Business Name: Michael Carr Coaching (DBA of Transcend Mindshift Academy, LLC) Legal Location: North Carolina, USA

This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Name, email, phone number

Payment details (processed through third-party)

Session notes, form submissions

IP address and browser data via cookies

2. How We Collect It

When you fill out forms on our website

When you book a session or make a purchase

Through cookies and analytics tools

3. How We Use Your Information

To deliver services and coaching

To send newsletters, marketing emails, and updates

To improve website experience and customer service

4. Sharing Your Information

We do not sell your data. We may share it with:

Our CRM provider (Go High Level)

Payment processors (Direct Pay)

Zoom for session access

All partners meet standard security protocols.

5. Your Rights

You have the right to:

Access or request deletion of your data

Opt out of marketing emails at any time

Request correction of any inaccurate data

6. Cookies

Our website uses cookies for analytics, site functionality, and marketing purposes. You can control cookie settings in your browser.

7. Data Security

Your data is stored using industry-standard encryption and access controls.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.